On a 2004 ford explorer v6. I had a mechanic tell me the rear timing chain guide went. Upon getting my vehicle to the house I noticed a single spark plug sitting on the front deck on the plastic gutter piece, and looked at the engine to find a spark plug wire hanging free with an empty spark plug hole. They told me they did the work I asked, and had it running, then it began to sound odd and stopped running. Is it possible they screwed up?
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4It seems clear they screwed up by returning the car to you with a missing spark plug. I'd find another mechanic!– mike65535Commented May 6, 2019 at 19:06
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If you were missing a plug your engine should have been running extremely rough, did you notice this?– GdDCommented May 7, 2019 at 7:41
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Yes all six are necessary, there are no spares. I'd take it back and demand a refund. I don't think I would give them another chance to "fix" it.– SteveRacerCommented May 7, 2019 at 8:48
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1 Answer
It's clearly an issue on their side. A spark plug does not blow out of the engine alone, the spark plug would be shattered at minimum.
Get the best refund you can, reinstall the spark plug and try a different mechanic.
What I don't understand is that you have been able to drive back home like this ?!
