I recently had my 2007 Impala at a dealer for a routine lube, oil change, tire rotation, and a NYS Vehicle Inspection. Shortly after that I found puddles of water on the front passengers floor. I took the car back to the dealer who said I had to go to a collision shop. Collision shop fixed the problem and said someone had disconnected the drain hoses from both front door joints so as to make the rain water seep into the car. I was told that the drain hoses do not fall off by themselves, someone has to manually disconnect them.
I have to go back to the dealer where I the lube and oil change and am a bit leery about them as I feel they may have caused the leak.
I would like to know if the drain hoses must be removed in order to do the NYS vehicle inspection and their failure to be reattached might have been an oversight by the mechanic who worked on the car.