The story is that the Mrs has got a little 2T scooter and managed to tank it up with some naff petrol that probably had ethanol additive or something and was sitting around in the garage for a few months. So after driving about as far as the end of the driveway it conks out and wont start.

So we drain out the petrol, refill it with good, try everything to start it, including manually choking the airfilter etc., but no joy.

I think, ok it's the sparkplug it's probably wet, so I go to try and remove it. God damnnit there was not a hope in hell of getting that thing out. I tried everything but it was well and truly rammed in there, and no tools I had got me enough torque to remove it.

So the service guys who had the bike in last time show up, after the Mrs order them to pick the bike up, and when we said 'we can't get the sparkplug out', their response was 'nah there's no way that's coming out manually' so I guess they put it in last time with a pneumatic wrench.

Is this normal? Isn't this like some kind of fault on their part? I mean, I would have thought that those scooter sparkplugs should be inserted so that you can service them on the road even?