I downloaded the manual for the car.
There are different service schedules for different countries.
Many countries like the UK have a 12500 miles schedule, whereas some hot countries are as low as 3250 miles.
Is the app configured for the country you live in?
Examples -
Every maintenance must be done when the display/wrench indication comes on.
The display/wrench indication will come on before reaching the maximum interval,
20,000 km (12,500 miles) or 12 months, whichever comes first. (after the previous maintenance)
For Vehicles in Burundi, Cambodia, Cameroon, Gabon, Georgia, Ghana,
Mongolia, Mozambique, Paraguay and Tanzania.
Maximum interval 5,000 km (3,250 miles) or 6 months, whichever comes first.
For Vehicles in applicable countries/regions, except Burundi, Cambodia,
Cameroon, Gabon, Georgia, Ghana, Mongolia, Mozambique, Paraguay and
Tanzania.
Maximum interval 10,000 km (6,250 miles) or 6 months, whichever comes first.