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They were like this when we bought it. I tried putting a DVD in it and it wouldn’t turn on at all. It came with extra cables and extra connectors.

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All that loose wiring suggests that the cabling or the electronics (or both) have been modified or changed, and aren't stock.

In order to get things working, I think you'll have to go to a car audio/video store (where equipment like this is sold and installed) and get them to figure out what components are in the vehicle now, and how those components are connected.

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