Car Specs - BMW 318i E90 (2011) with iDrive and Automatic Transmission

My Telephone menu in iDrive including all sub-menus under it (Contacts, Bluetooth(Tel) etc) is not loading, it just states "please wait" and never loads. Until now i have tried the following but not able to set it right, before i take it for a BMW service I would like to check with the experts if there are any know solutions to this.

  1. I have done hard reset of iDrive using the volume control on the CD panel
  2. Disconnected all Bluetooth from phone and deleted it
  3. Tried searching multiple forums but could only find this one but without any discrete answer, it mentions about a port near the OBD port, which I cannot find on the drive side.

Please help.

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