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Hi guys I'm phani kumar and im new here, I purchased hero achiever 150 from KRISHNA SAI MOTORS, MALKAJGIRI, HYDERABAD, India authorized dealer of Hero MotoCorp Ltd.

I have been facing many difficulties with the bike despite taking proper care, ever since the first service, bike had many issues in it like not accelerating over 7000RPM while riding which was complained and sorted out in 2nd servicing , then suddenly while riding bike to my village, in the middle of nowhere bike stopped moving anymore and its piston blasted the reason for that was no engine oil in the engine it was caused due to the negligence of the mechanic at the service center for giving me the bike without proper checkup while 2nd servicing, I claimed warranty and all the damaged engine parts were replaced as the service center says and they have only changed bore and piston.

Ever since then my bike was not the same I had to go to service center every onse in a month having lot of issues in it and engine used to drink engine oil pretty fastly than recommended I had to replace engine oil every onse in a month. Engine used to emit white smoke all the time.

I think there is something worse happend to the engine due to driving it without oil and the service center people are not disclosing and trying to escape from getting loss, but just managing me and the bike to work temporarily.

I have given a proper complaint with notice in it to the company to repair my bike permanently to avoid further correspondence the service centre people kept my bike with then since 11days and today is 12th day I haven't even got it back from them yet

What could have happened to my bikes engine? How will i be able to check if it's okay after I receive it from them without warranty beingvoid? Because I hardly know about bike engine and they can fool me again? Help please!!!

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Unless this repair has been done properly, you can end up with all sorts of issues. Now perhaps the problem is something simple like an air leak or bad fueling etc which the garage will hopefully repair for you.

But as its been another 12 days it sounds as if perhaps major engine work is being attempted again, or perhaps they're waiting on parts etc. They should infirm you of this though or at least keep you up to date with what's happening.

As with a car, a 4 stroke bike is very similar. So if major components have been damaged as in your case, then ALL components should be replaced or repaired/re-bored, re-ground to as good as new condition. I fear that here perhaps the garage has replaced only the obvious parts for the engine here e.g the piston, rings and cylinder/barrel, but not payed any attention to the bearings, crankshaft etc.

As the engine had seized, not only should the piston and rings be replaced, but the cylinder/barrel, gudgeon pin, upper & lower bearings should be too. And any crank damage either repaired, or the crank replaced. If this is not done, the problems you describe will occur, and it will also end up creating the same engine damage all over again in future.

Unfortunately you can't really check the work carried out, not without dissembling the engine anyway. However you can get a good idea by seeing how the bike runs, listening to it and continually checking the oil. Not only for the correct level, but also checking its condition.

Check the dipstick as best possible for any tiny metal flakes/deposits which can indicate engine wear, you can do this by dipping the oil, then wiping the dipstick onto a clean black rag. Use a bright torch on the rag to look for metal deposits or reflections from them. The rag should be clean. You can also get a drop or two of oil from the dipstick and feel it between finger and thumb, it should be perfectly smooth. Also smell the oil, it should NOT smell burnt.

  • Mr. Orb, thanks for the suggestions I got my bike yesterday and it is fine as it looks from outside and sounds good as it should be, the mechanics have changed the bore/piston and the rings in between them, and the manager also sent me the pics of dust particles inside the main engine and he told me that last time servicing was not done properly also they changed the silence of the vehicle thanks to hero motocorp for their easy warranty claims. Only problem is with the lazy and unethical mechanics who dont have proper interest work. I will never ever let them touch my vehicle again. – Phani Kumar Jan 19 at 18:29
  • Good to hear its running well again. – Orb Jan 20 at 0:14
  • Darn it my bike is now in worse condition,Bike won’t start easily with just few kick/self starts but it should be either pushed by someone to some extent that the engine gets a little bit heat and starts or wait till the sun falls over the engine and it gets a bit hot and starts, petrol and battery in bike appropriate, its over heating, gear shifting has become difficult and sound is coming out, milage has decreased over 10kmpl, i3s system of hero is not working anymore. im seriously out of clues what to do except for asking for a refund can anyone guide me on how to ask for refund legally – Phani Kumar Jan 30 at 6:17

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