The family vehicle out here is a 2010 Buick Lucerne. About two years ago, the left front inner door handle failed and was replaced. Ever since then, every few months, the left front inner door handle has failed again. Fortunately, our mechanic has been good to his word and has replaced the failed parts under the shop warranty (several times now, even); however, this is a downer for the next owner who gets the car atop being an annoying and hazardous (due to the egress issues it poses) failure -- in fact, I would say that it's the one "lemon" item on the whole vehicle! (The symptoms are that the inside latch handle gets stuck in an abnormal position and doesn't open the door, so you have to roll the window down and use the outside handle to open the door from the inside.)

Note that this problem seems to have no correlation to whether an OEM or an aftermarket part is used -- invariably, it breaks again on the same schedule. Is there some way to effectuate a more permanent repair for this issue, or is there nothing that can be done about this door-monster besides feeding it parts?

  • Welcome to Motor Vehicle Maintenance & Repair! Commented Oct 20, 2018 at 23:47
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    No one in the family is abusing the handle? Hitting it or pushing it further than needed?
    – Solar Mike
    Commented Oct 21, 2018 at 0:26
  • @SolarMike -- not as far as I can tell Commented Oct 21, 2018 at 1:19
  • "Getting stuck in an abnormal position" suggests that something else is wrong other than the handle has just "failed." Is there an issue with the handle pivot (which may not be part of the handle) or with the rod or cable to which the handle connects? Commented Oct 21, 2018 at 19:24
  • This feels like part of the mechanism ordered and fitted may be intended for the other side of the car. I've seen this on other vehicles but don't know much about the Buick range of cars. Commented Nov 21, 2018 at 10:11

1 Answer 1


As David says in his comment, there's likely to be another issue causing this - most likely, one of the linkages inside the door is either bent or incorrectly located (perhaps it's come out of it's runner, or a clip somewhere has snapped) which is leading to the forces acting in the wrong direction on the handle.

I'd suggest comparing the inside of the door with a known-good one (either find photos or videos online, or look at the same door on the other side of the car) to see if anything looks different.

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