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So I drive a 2008 BMW X3 and maybe one year ago the front reflector came off after I bumped the front bumper. No other damage was caused & I picked up the reflector and got it fixed by a bmw dealership shortly thereafter. They used the same piece (at least that's what they told me) and supposedly fixed it by replacing the clips on the inner part of the bumper.

Fast forward to a few days ago & without hitting anything the reflector popped out. I saw I was missing it when I looked at the front of my car & I found it laying inside of the front bumper. I picked it out and saw what looked like a whole lot of glue around the edges of it. The clips for it were in-tact and nothing appeared to broken about it.

My question is, did BMW basically scam me into paying for a fixed reflector and instead just glued it on? Is this the proper or acceptable way to fix this issue?

Where Reflector should be

What I assume is glue

enter image description here

  • 1
    Welcome to Mechanics.SE. I don't know if you got scammed, but will tell you, this is body work which was done and paid for ... most body shops I know (whether dealer owned or otherwise) warranties their work. Take it back and tell them their "fix" failed and to make it right. – Pᴀᴜʟsᴛᴇʀ2 Aug 9 '17 at 20:22
  • thank you and thanks for the heads up, and perhaps scammed isn't the right word but I still feel ripped off for getting the work done by the dealership. I had planned on telling them to fix their mistake too. – Ale Aug 9 '17 at 20:27
  • I can tell you I had work done and they glued a piece of fender trim on because it had broken clips. It fell off a year later in traffic. I took it back and the manager looked disappointed by what the tech had done and was happy to order a new piece and install it at no cost to me. That said, your piece almost looks like it was made to be glued on with those texured tabs. – JPhi1618 Aug 10 '17 at 16:19
  • Yea that's what I'm not sure of, if it's actually meant to be glued on then that's kinda silly considering the clips behind it but I do agree that it looks like it was meant to have glue on it. – Ale Aug 11 '17 at 4:09
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It seems like these reflectors are held on by cement and not clips. I had the same problem. It fell inside the bumper. I took it out and found it was fastened with some grey cement from factory. I peeled most of it off.

Guess you need to source some proper cement to get it back on. There are no clips

enter image description here

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