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enter image description here 99 Chrysler Concorde, new starter manufactured by Chrysler, Autozone tested the battery and said it had 73% health and was fully charged. What is the reason why my car won't start?

  • Is your fuel pump ok? Are your sparkplugs sparking? Are the power cables from the starter engine still connected with the battery? Check them. Try to stay in N and go on full throttle then try to start your engine! In the worst case try to make a jump start with a power booster (booster battery). – MightyV8Engine May 30 '17 at 10:28
  • so the starter just spins and the engine doesn't turn over? are the teeth on the flexplate ok? – Ben May 30 '17 at 14:01
  • if the flex plate teeth are shot you just might get it to go if you put a wrench on the crank and turn the motor by hand a bit. Presuming the teeth are bad in a spot but not all the way around. In any case make darn sure the battery is good before tearing into anything. It wouldn't be the first time AZ misdiagnosed a battery. – agentp May 31 '17 at 20:36
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To expand on @Draw3D's answer:

If you can hear the starter spinning - and you're sure it's the starter - but the engine isn't turning over, then the starter solenoid isn't working correctly.

The solenoid pushes a little gadget that engages with the flywheel / flex plate, so that when the starter spins, it turns the motor. If you just hear a whirring sound like the starter motor is spinning without affecting the motor, then the solenoid is either broken, or there's a wiring issue on the starter itself.

Options are: have the starter rebuilt, replace the whole thing, or see if you can track down the wiring issue on the starter.

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I can compile those starter problems I have suffered along the way (and possible solutions) as follows:

Starter spins but doesn't engage: you hear it spinning like any electric motor, free spinning sound, no clicks, no grinding sound.

The mechanism to engage the flywheel is faulty, probably the solenoid that activates it is either faulty (it moves its internal parts to make contact and so the motor spins, but it is not pulling the engaging mechanism at all)

Starter spins but doesn't engage. Clicking sound : you hear it spinning with a click sound before it starts spinning. No grinding sound. The mechanism to engage the flywheel is faulty, probably it is seized, or battery doesn't have enough power to make the solenoid fully pull the mechanism (check battery charge). Hit the solenoid "moderately" with a mechanic hammer, one or two dry blows, if next crank try works, then the mechanism is getting seized and needs maintenance.

Starter spins but doesn't engage. Grinding sound: you hear it spinning like normally it should, but it comes with a grinding sound like sprockets not engaging correctly: worn out bendix ("sprocket" that engages the flywheel), and/or the flywheel (replace). In refurbished starters, it could happen that the engaging mechanism is not correctly adjusted/mounted making the bendix spin too early or too late while trying to engage the flywheel.

Battery should be sound and well charged. One of the most power hungry elements in a car is the starter. If the battery is weak, or as you say under 90% charge it may make starting by starter motor very difficult to impossible.

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If the starter is engaging as you say, then either the starter pinion, flywheel ring gear or both are excessively worn.

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My guess would be a bad starter solenoid.

  • If you explained why you thought this was the starter solenoid over some other problem, your answer would be more widely accepted. You may even want to help the OP understand better how to diagnose the issue. – Pᴀᴜʟsᴛᴇʀ2 May 31 '17 at 0:57

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