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I had my 2007 VW Jetta rear brakes replaced, including the rotors. When I picked up my car I noticed the parking brake was very loose, I almost have to take it at a 90 degree angle for the brake to hold the car. Before I took my car for service, it would only take a few clicks to use the parking brake.

Car shop manager is saying they are two different systems, and that I have to pay to fix the looseness. Isn't it too much coincidence the parking brake was loose after brake service? Thanks for your help!

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    Do you normally use the parking brake? There may be something wrong with the caliper or cable. – Ben Nov 8 '16 at 21:48
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They are lying to you.

The cables attach to the same calipers they worked on.

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This leads me to believe they either forgot to reconnect them or failed to adjust it properly.

I would suggest you take it back to them and demand they fix it properly or take it to a different mechanic.

  • On a 2007 model there ought to be a handbrake return spring which fits in the holes shown in the parts arrowed yellow and green. It sounds as though this hasn't been refitted. – Steve Matthews Nov 10 '16 at 16:20
  • The part number for this spring is something like 5K0 615 295 and 5K0 615 296 for the other side? – Steve Matthews Nov 10 '16 at 16:21

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