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I had my 2007 VW Jetta rear brakes replaced, including the rotors. When I picked up my car I noticed the parking brake was very loose, I almost have to take it at a 90 degree angle for the brake to hold the car. Before I took my car for service, it would only take a few clicks to use the parking brake.

Car shop manager is saying they are two different systems, and that I have to pay to fix the looseness. Isn't it too much coincidence the parking brake was loose after brake service? Thanks for your help!

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    Do you normally use the parking brake? There may be something wrong with the caliper or cable.
    – Ben
    Nov 8, 2016 at 21:48

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They are lying to you.

The cables attach to the same calipers they worked on.

enter image description here

This leads me to believe they either forgot to reconnect them or failed to adjust it properly.

I would suggest you take it back to them and demand they fix it properly or take it to a different mechanic.

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  • On a 2007 model there ought to be a handbrake return spring which fits in the holes shown in the parts arrowed yellow and green. It sounds as though this hasn't been refitted.
    – Steve Matthews
    Nov 10, 2016 at 16:20
  • The part number for this spring is something like 5K0 615 295 and 5K0 615 296 for the other side?
    – Steve Matthews
    Nov 10, 2016 at 16:21

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