2012 Chrysler Town & Country with 69k miles. Vehicle jumps when putting into gear and from that diagnosed a failed engine mount. I bought this car used (CarMax) and took the claim to my warranty service provider (MaxCare), and they refused the claim saying it was under manufacturer 5y/100k power-train warranty.
I took the vehicle to a certified dealer who disagrees, stating that only internal engine components are covered. The Chrysler Warranty does not itemize "engine mount", but does itemize "vibration damper". I assume "vibration damper" means specifically the balancer bolted at the front of the crankshaft, but seems to me there's latitude there -- engine mounts "dampen vibrations"!
So, do I have any warranty leverage here, or are engine mounts truly excluded?