A piece of debris gouged my hood in a windstorm. I went through insurance and had the repair done at their recommended shop, which I suspect was a mistake.
The car is red metallic, and I can see the color fade because the repainted parts looks like they have too much metallic flakes in it compared to the rest of the car. As a result, the edges of the hood (where they supposedly faded the colors) almost have a blue tint between the hood and the fenders. Also, the clear-coat on the center of the hood looks mottled and has an oily reflection, whereas the rest of the car has a mirror-like reflection.
Do these issues sound like a lazy body shop job, or is there something inherent about metallic colors that make this sort of repair more difficult and this is the best I can expect? Is it normal for clear coat to have an oily appearance? What's considered reasonable and standard with body work like this? I'm inclined to ask them to re-do the repair.
Edit: an image of the issue(s). Except for the circles, this photo is untouched and straight from my iPhone:
- green circle: original paint. Notice the clear reflection of the trees
- blue circle: bad paint job on the hood. Notice the extra metallic bits and the blue-ish tint. That's not a reflection of the sky, it's just a bad matching job on the ridge on the hood
- yellow circle: bad clear coat job. The paint color is better and closer to the original, but the clear coat looks mottled and the reflection of the trees is almost oily.
EDIT and UPDATE
So I ended up asking my insurance company to honor their guarantee and re-do the repair at another body shop because I didn't really trust their first shop anymore.
I picked up the car today and it looks great. I'm SO glad I had the work re-done. Talking to the guy who did the repair, the first shop did indeed do a bad job. He said hood was still dented and the dent was obvious after sanding off the poor clear coat job. They knocked out the dent, repainted, blended, new clear-coat, all to my satisfaction. Should I post "after" photos? It's quite striking how much better it looks now. Thanks for the answers!