I recently sent my car to the garage for its MOT and service. It's a 1999 Nissan Almera so I wasn't expecting it to pass without some work being done to it.
However, when I got the invoice back it totals to £590. The list of actions taken includes replacing hand-brake cables, replacing rear brake pads and cleaning calipers and removing my drivers seat, welding washers and nuts to the seat base, bolting the seat base back on and refitting the seat. All in addition to the MOT and Service which are listed separately.
The MOT and service and the oils and such one would expect for a service total to about £220, which I am happy with as that's what I sent the car in for, but that still leaves £370 worth of extra work that I was never consulted over or phoned about.
Morally speaking I think it's ridiculous to carry out work this extensive without speaking to the customer, but my question is where I stand in legal terms. Does this fall under unsolicited services, or are they covered because I asked for the service?