Power steering pump went out 10 months ago. Took it to Pep Boys where they replaced it.
Today, while driving, the power steering goes out again....
It was explained to me at Pep Boys that the power steering hose had leaked, broke the power steering pump and then screwed up the rack and pinion.
It will cost a lot of $$$ to fix.
They say the pump will be covered under warranty but not the rest...this doesn't sound right.
I believe they did something stupid to ruin the power steering hose when they were in there putting in the new pump. Never had anything else gone out in the engine compartment and the guys at Pep Boys were the only ones who'd accessed it. This doesn't seem random to me at all.
EDIT: the service adviser stated he talked to the technician and it was a seal that went out.
So, do power steering hoses just leak randomly like they are claiming? Or is there a reason to be suspicious?
What type of things may happen to a hose when the pump is replaced?
Ford Taurus 2004.