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The garage should contact you before doing any work over and above that which you had already agreed. This page from the AA might help you: http://www.theaa.com/motoring_advice/legal-advice/garage-bill-too-much.html If you authorise a garage to carry out only specific work, and to do no other work without further permission, then the garage is not ...


In the circumstance you describe, any work that is not included in a standard service and is going to be charged should first be agreed with the customer. Thankfully, the laws regarding consumer rights in the UK changed yesterday so should afford you some protection as they include services (i.e. work which is purely labor). Surely the morally correct ...

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