New answers tagged locks
Try using some graphite lube on the lock cylinder before you give up on it. If you remove the lock cylinder, disassemble it, and clean it, you may improve it's function. You should also be able to get the lock cylinder re-keyed at the dealer or a locksmith prior to installation.
Can you manually unlock the door by pulling the pole up or moving the lock switch over? I know this is not an answer but without being there I need more information.
Stupid question: Did someone turn on the child safety latch and you've only tried to open the door from the inside? Outside chance, but I thought I'd mention it. Obviously, if the door is unlocked you can still unlatch it from the outside. It could be either one of two things: the rod which goes from the lock solenoid to the locking mechanism is broke (or ...
It sounds as though there is a ground fault issue which is corrected when the door is closed. You'll need to check the wiring to see if there a break or partial break in it somewhere in the wiring harness going from the door back into the body.
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