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I've just had my 2012 Tacoma towed to the dealership due to the truck not shifting into reverse correctly. I first noticed a problem when I was driving home and the RPMs would get up to between 3 and 4 and it felt as if the gears weren't changing properly. I shifted back into neutral and then into drive again and everything seemed to be going fine.

Then I pulled into a parking spot and later attempted to put it in reverse and pull out. The truck acts like it's in neutral when put in reverse (I can put the gear shift in reverse but the gear is not changing).

What could be going wrong?

More information:

  • 2WD 6 cyl
  • Truck is < 1 year old
  • Has ~ 14,000 miles on it
  • Has had regular scheduled maintenance on time for the last year.

Update: The tow truck guy just called and said that he "jerked" the truck while it was attached to the chain on the tow and was able to put it in reverse. I'll still have the dealership look at it tomorrow.

Update 2: Yep, the entire transmission is being replaced.

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1 Answer

up vote 3 down vote accepted

The transmission is malfunctioning, cut and dry. If it's 1 year old, sit back and let the dealership replace it.

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That's what I was afraid of, although I guess I'd rather that fail now while its still under warranty. –  Andrew Whitaker Nov 3 '12 at 14:45
    
It's unusual that this would happen with so few miles. If it happens again after the dealership repairs it, consider looking into what lemon laws there are in South Carolina. –  hillsons Nov 3 '12 at 19:46
    
@AndrewWhitaker Report back what you hear from the dealer, it will be of use to others. Especially if there is a Technical Service Bulletin or Recall involved. –  Mark Johnson Nov 5 '12 at 22:48
    
@MarkJohnson: Definitely. Latest update is that the transmission is being completely replaced. What a pain@ –  Andrew Whitaker Nov 5 '12 at 22:58
    
@AndrewWhitaker Actually, that's probably the quickest way to get you back on the road if it has some non-trivial fault. It would be nice to know what broke, but I guess your transmission is going back to Toyota where it will get torn down and examined. –  Mark Johnson Nov 6 '12 at 18:58
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